Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming is designed to be a form of entertainment. It should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.
Play responsibly, set limits, and remember that the outcome of all games is determined by chance.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your province) to participate in online casino gaming in Canada. It is illegal for minors to gamble online.
We are committed to preventing underage gambling and verify the age of all players before allowing account access.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, professional help may be needed:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover lost money
- Hiding gambling activities or lying about the amount wagered
- Feeling anxious or irritable when unable to gamble
- Neglecting work, school, family, or social relationships due to gambling
- Borrowing money or using credit to finance gambling
- Experiencing financial difficulties because of gambling
- Unable to stop or reduce gambling despite wanting to
- Gambling to escape problems, stress, or negative emotions
- Unsuccessful attempts to cut back or quit gambling
Self-Help Tools & Player Protection
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you're willing to lose
- Session Time Limits: Restrict how long you can play in a single session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose
- Account Closure: Permanently close your account if needed
These tools are available in your account settings. Use them to stay in control of your gambling.
Get Help — Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Contact these organizations:
Canada
- Responsible Gambling Council: www.responsiblegambling.org
- Problem Gambling Services (Ontario): 1-800-522-4700
- Gamblers Anonymous Canada: Local meetings available across provinces
United States
- National Council on Problem Gambling: www.ncpgambling.org | 1-800-522-4700
United Kingdom
- GamCare: www.gamcare.org.uk
- GamStop (Self-Exclusion): www.gamstop.co.uk
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling
If You Need Help, Reach Out Today
Problem gambling is treatable. Whether you're concerned about your own gambling or that of a loved one, professional support is available and confidential. Do not hesitate to contact one of the organizations above.
Remember: Seeking help is a sign of strength, not weakness.